OFFICE OF THE COO
Driving Operational Excellence
→ CONSERVATION
Preserving the Past, Safeguarding the Future
→ CURATORIAL
Curating Malta’s Cultural Legacy
→ DIAGNOSTIC SCIENCE LABORATORIES
Where Science Meets Heritage Preservation
→ EDUCATION AND OUTREACH
Inspiring Future Generations through History
→ COLLECTIONS AND KNOWLEDGE MANAGEMENT
Safeguarding Heritage, Enriching Knowledge
→ ARCHAEOLOGICAL RESEARCH UNIT
Exploring the Past, Advancing Knowledge
→ ASSET DEVELOPMENT
Building Value, Enhancing Experience
HUMAN RESOURCES, VISITORS SERVICES AND OPERATIONS
People First, Heritage at Heart
This department brings together key functions that support both the internal workforce and the public-facing experience at Heritage Malta.
Human Resources oversees recruitment, staff development, and employee welfare, ensuring a motivated and skilled team.
Visitor Services focuses on delivering high-quality, accessible, and welcoming experiences across all sites, while Operations ensure the smooth day-to-day running of facilities and services.
Together, these functions create a strong foundation for organizational excellence and visitor satisfaction.
→ HUMAN RESOURCES (HR)
Empowering People, Preserving Heritage
→ VISITOR SERVICES
Creating Unforgettable Experiences
→ MUSEUM SHOPS
Enriching Cultural Journeys through Artefacts and Experiences
→ CUSTOMER RELATIONS
Connecting People with Heritage
PROJECTS SUPPORT AND SECURITY DEPARTMENT
Protecting Heritage, Supporting Progress
The Projects Support and Security Department plays a vital role in the physical care and operational safety of Heritage Malta’s sites.
Responsible for in-house manufacturing, maintenance, masonry restoration, and health and safety compliance, this department ensures that all heritage locations remain structurally sound, secure, and accessible to the public.
Through skilled craftsmanship and rigorous safety standards, the team supports both daily operations and long-term conservation goals—preserving the integrity of our national treasures while enabling their continued use and appreciation by future generations.
→ MANUFACTURE AND UPKEEP
Preserving the Past for Future Generations
→ HEALTH AND SAFETY
Safety First
→ MASONRY RESTORATION
Reviving Stone, Preserving Legacy
TECHNOLOGY AND EXPERIENCE DEVELOPMENT
Innovating Heritage Experiences through Technology
The Technology and Experience Development team at Heritage Malta leverages the latest technological innovations to create enhanced and immersive visitor experiences.
Our mission is to integrate cutting-edge tools like virtual reality (VR), augmented reality (AR), and interactive multimedia to bring Malta’s historical sites and stories to life in new and exciting ways.
Through these digital experiences, we ensure that visitors engage more deeply with Malta’s cultural legacy, whether onsite or online.
→ INFORMATION TECHNOLOGY (IT) – INFRASTRUCTURE & SECURITY
Driving Innovation and Connectivity
→ DIGITISATION
Preserving Heritage in the Digital Realm
CORPORATE DEPARTMENTS
→ FINANCE
Ensuring Financial Sustainability for Cultural Heritage
→ PROCUREMENT
Strategic Sourcing for Heritage Preservation
→ TENDERS & CONTRACT MANAGEMENT
Ensuring Compliance, Delivering Value
→ INTERNATIONAL RELATIONS
Building Global Cultural Bridges
→ MARKETING & EVENTS
Engaging Audiences, Creating Experiences
→ PR & COMMUNICATIONS
Connecting Heritage with the World
→ EXHIBITIONS AND SPATIAL DESIGN
Shaping Spaces where Stories Come to Life
→ EXHIBITIONS, LOGISTICS AND DEVELOPMENT
Bringing History to Life through Immersive Exhibits
→ PUBLISHING AND DIDACTIC RESOURCES
Telling Malta’s Stories through Print and Digital Media