Heritage Malta’s Digitisation Unit has been awarded the ISO9001 certification by Lloyds Register Quality Assurance. It is the first department within the national agency for cultural heritage to acquire this prestigious certificate.
The ISO9001 certification acknowledges quality management systems according to a set of established criteria and principles, including a strong customer focus, the motivation of top management, the process approach and continuous improvement. These help to ensure that customers get consistent, good-quality products and services, which in turn bring about several business benefits.
In the case of Heritage Malta’s Digitisation Unit, the certificate covers the provision of digitisation services for tangible cultural heritage assets entrusted to Heritage Malta, including any intangible aspects. Such digitisation ensures the widest possible use by current and future generations.
Commenting on this milestone for the Digitisation Unit, Heritage Malta’s Chief Executive Officer, Noel Zammit, said that the agency constantly strives to improve the general standards of its services and efficiency in preserving and communicating the cultural heritage entrusted to it. “The award of this certificate is an important step forward for our agency as it attests to the high standards achieved by the Digitisation team while serving as a beacon for other units to follow,” he remarked.
Anthony Cassar, who heads the Digitisation Unit, said that the ISO9001 certification is the culmination of a year-long preparation process during which the Unit’s internal procedures were re-designed to be in full conformity with the strict quality criteria established by the certification body. The acquired certificate is recognised internationally, making it all the more important for Heritage Malta as the official aggregator of national cultural heritage data, Anthony Cassar said.
News | 19th September 2022
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